SoftWorld Proudly Partners with KATINAT Coffee & Tea House to Research and Develop the KATINAT Mobile App

SoftWorld Vietnam is one of the leading companies providing software solutions, committed to delivering the highest value to customers in the Vietnamese, Japanese, and other international markets. With over 7 years of experience in offering digital transformation solutions for large F&B chains, we take pride in our professionalism and development potential. We have successfully fulfilled the core feature requirements of the Mobile App for the KATINAT Coffee & Tea House brand, accompanying them on their “Journey to Explore New Tastes.”

Explore the Key Features of the KATINAT Mobile App

The KATINAT Mobile App focuses on optimizing member care, with the user as the center:

• Order Items: Multi-method ordering (Pick-up, Delivery, Dine-in); Find nearby stores, add order notes, etc.
• Membership Registration: Create a profile with personalized benefits tailored to consumption habits.
• News: Get the latest updates directly from the source and the market with convenient notification features.
• Membership Program: Earn points to redeem rewards; Exclusive offers for different membership levels; Enjoy activities and privileges reserved for members only.

This platform not only provides a user-friendly experience for end customers but also helps the coffee brand increase potential customers, maintain customer relationships, and boost sales and brand strength with optimized solutions in:

• Operational Processes

Providing a complete ordering and online operation system via the Mobile App, Store App (OOD POS), and Admin Portal, ready to integrate with the business’s existing systems.

• Online Marketing Communication

Offering various automation scenarios for membership programs, promotions, customer offers, and multi-channel, multi-feature communication.

• Customer Retention Strategy

Encouraging repeat purchases. Continuous data synchronization ensures point accumulation and membership upgrades.

• Clear and Comprehensive Reports

Reports on revenue, orders, and customers are provided fully and updated almost instantly on the Management System. This helps Partner Businesses tightly control operations and campaigns on the Mobile App.

Download the KATINAT App to Experience It: IOS || Android

OOD – Ordering & Rewards Platform: The Foundation of the KATINAT Mobile App

The KATINAT Mobile App is built on the SoftWorld OOD – Ordering & Rewards Platform, a proprietary platform for F&B businesses developed exclusively by SoftWorld Vietnam. Implementing OOD brings businesses benefits such as:

• Enhancing Customer Experience from Online to Offline.
• Increasing revenue and optimizing operating costs.
• Flexible and diverse customer interaction through Gamification, Membership Programs, Promotions, Push Notifications, etc.
• Helping businesses connect and receive orders from multiple sources.
• Not affecting current business processes.
• Providing visual, complete, accurate, and transparent reports.
• Centralized management of multiple stores and brands.

Contact the SoftWorld Digital Transformation Consulting Team now for detailed advice and to experience the key features of the OOD – Ordering & Rewards Platform.

Hotline: 0968 010 711
Email: contact@softworldvietnam.com