SoftWorld implemented an e-voucher management system integrated with a Service Survey Website and Zalo Mini App for Vietnam Star Automobile – the official Mercedes-Benz distributor in Vietnam. The solution streamlines voucher issuance, enhances customer experience, and ensures transparency in after-sales services.
– SoftWorld developed an e-voucher management platform for Mercedes-Benz dealerships (VSA), supporting digital transformation in customer care.
– The system includes a Service Survey Website & Zalo Mini App with integrated e-vouchers for premium customers.
– Transitioning from paper to digital vouchers helps reduce operating costs and errors.
– User-friendly interface with flexible operations increases ROI from promotional campaigns.
– This project showcases SoftWorld’s ability to deliver tailored technology solutions for the luxury automotive sector.
